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How easy88win Handles Your Personal Data

When you open an account with easy88win, we collect only what we need to run your account, process payments via Touch 'n Go eWallet, Boost, or GrabPay, and keep your sessions secure.

Account data handled securelyLocal payment records protectedYour rights, clearly explainedContact us to update your dataNo third-party sale of your info
easy88win How easy88win Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review the data we hold on your account, correct inaccurate details, or ask us to delete your record, our support team handles all privacy-related requests directly. Reach us through the channel that works best for you — we respond to privacy queries separately from general account support so your request is handled with the right attention.

Team online

Live Chat

Open the chat icon on any page of the site. For privacy-related requests, state that clearly at the start so the agent routes you correctly.

Email Support

Send your data request to our support email address found in your account portal. Include your registered contact number so we can verify your identity.

Account Portal

Log in, head to Account Settings, and use the Data Request section to submit a correction or deletion request directly without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at easy88win is built around four operational practices: secure storage, access controls, clear retention schedules, and a transparent process for you to exercise your rights. Players in Kota Bharu and across Malaysia access the same account protections regardless of which device or payment method they use.

SSL Encryption on Every Session

All data exchanged between your device and our platform travels over SSL-encrypted connections. This applies whether you are on mobile via Touch 'n Go eWallet or browsing on desktop.

Cookie Usage and Your Choices

We use session cookies to keep you logged in and analytical cookies to understand which sections of the lobby are used most. You can adjust cookie preferences through your browser settings at any time.

Retention and Deletion Schedule

Account data is held while your account remains active and for a defined period after closure, as required by applicable financial rules. Once the retention window closes, your data is deleted from our systems.

Identity Verification Before Changes

Any request to update, export or delete account data requires identity verification first. We match the request against the name and contact number registered to the account before acting.

Your Privacy Questions, Answered

These are the questions we hear most often from account holders about how we handle personal data, what rights you have, and how to act on them.

We collect your name, email address, contact number and account wallet details. When you transact via Boost, GrabPay or other supported methods, payment records are also stored for verification purposes.

Yes. Submit a deletion request via Account Settings or email support. We verify your identity first, then process the request within the timeframe set by applicable local law.

We share data only with payment processors and identity-verification partners needed to operate your account. Those parties work under data-handling agreements and cannot use your data for their own marketing.

Log in, go to Account Settings, and edit your contact details directly. For changes to your registered name or ID number, contact support via live chat with the correct documents for verification.

Transaction references and amounts are stored for record-keeping. We do not store your full e-wallet credentials or FPX banking PIN — those are handled directly by your payment provider.

Your data is held for the retention period required by applicable financial rules after closure, then permanently deleted. You can request confirmation of deletion after that period ends.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.